AI Receptionist

Client enquiries via WhatsApp never stop for busy small businesses. Our AI Receptionist acts as a reliable virtual front desk: professionally greeting clients, answering common questions (e.g., “When is my next appointment?” or “What documents do I need for my consultation?”), collecting basic information, supporting appointment requests, and escalating complex matters instantly to your team.

It integrates seamlessly with your existing WhatsApp Business number. We fully manage setup, your custom knowledge base (FAQs, processes, and approved templates), and ongoing refinements. Human oversight ensures every response stays within safe boundaries — no advice on specialised matters, just efficient, professional coordination.

• Overwhelmed teams missing or delaying responses to routine client messages, leading to frustration and lost opportunities.

• Time wasted on repetitive tasks like answering basic enquiries or managing simple scheduling instead of core business activities.

• Inconsistent communication outside business hours or during peak periods.

• Risk of errors or non-compliance from manual handling of high-volume enquiries.

• Professional services (accounting, legal, consulting): Client greetings, appointment confirmations, and basic information requests.

• Retail/e-commerce: Order status updates and general customer queries.

• Service-based businesses: Booking confirmations and client onboarding enquiries.

• Any small business using WhatsApp as a primary client channel for efficient, scalable reception support.

Discover: We learn about your workflows, common enquiries, and communication style.

Design: Define the agent’s role, safe boundaries, and success criteria together.

Build: Configure and integrate the agent with your WhatsApp number and approved knowledge.

Manage: Launch with human-reviewed testing, then provide ongoing monitoring, refinements, and support.

Everything is handled by the AgentSimpli team — no technical expertise required from your side.